Privacy policy

Privacy Policy – Click Basket

Last Updated: February 5, 2026

Click Basket operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated shopping experience. Click Basket is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. We may collect the following categories depending on how you interact with our Services:

a) Contact Information

Name, billing address, shipping address, phone number, and email address.

b) Financial Information

Payment card details, transaction data, payment confirmations, and other payment-related information.

c) Account Information

Username, password, preferences, settings, and security information.

d) Transaction Information

Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, and purchase history.

e) Communications

Information you provide when contacting customer support or communicating with us.

f) Device & Technical Information

IP address, browser type, device identifiers, and network information.

g) Usage Information

How and when you use or interact with our Services.

2. Sources of Personal Information

We collect personal information from:

  • Directly from you (account creation, purchases, communication)

  • Automatically through cookies and similar technologies

  • Service providers working on our behalf

  • Partners and third parties, where permitted by law

3. How We Use Your Personal Information

We use personal information to:

a) Provide & Improve Services

Process payments, fulfill orders, manage accounts, arrange shipping, handle returns, personalize shopping experiences, and improve our Services.

b) Marketing & Advertising

Send promotional communications and show relevant advertisements, subject to your preferences and applicable law.

c) Security & Fraud Prevention

Protect accounts, secure transactions, detect fraud, and ensure platform safety.

d) Customer Communication

Respond to inquiries, provide support, and maintain our relationship with customers.

e) Legal Compliance

Comply with applicable laws, regulations, and legal processes.

4. Disclosure of Personal Information

We may share personal information:

  • With Shopify, service providers, and vendors (payment processing, logistics, analytics, IT, customer support)

  • With marketing and advertising partners

  • When you consent or request disclosure

  • With affiliates within our corporate group

  • During business transactions (e.g., merger or restructuring)

  • To comply with legal obligations or protect rights and safety

5. Relationship with Shopify

Our store is hosted on Shopify. Information you provide may be shared with Shopify and processed in other countries to operate and improve the Services.

Shopify may process personal information independently for enhanced features and analytics. For more details, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

6. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

7. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the legal age. Parents or guardians may contact us to request deletion of such data.

8. Data Security & Retention

We implement reasonable security measures; however, no system is completely secure. Personal information is retained only as long as necessary to:

  • Provide Services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Receive a copy of your data (portability)

  • Opt out of marketing communications

You may exercise these rights by contacting us. Identity verification may be required.

10. International Data Transfers

Your information may be transferred and processed outside your country. Where required, we use legally recognized safeguards such as Standard Contractual Clauses.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:

Click Basket
📧 Email: clickbasketonline@gmail.com
📍 Address: Al Almas Street, Al Ain AZ, United Arab Emirates