Shipping policy
Shipping Policy
Welcome to Click Basket. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
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United Arab Emirates: Estimated delivery within 2–5 business days.
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International Orders: Estimated delivery within 7–15 business days, depending on the destination and customs clearance.
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (where available) so you can monitor your shipment.
Incorrect Address
Customers are responsible for providing accurate shipping information. Click Basket is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.
Lost or Damaged Shipments
If your package arrives damaged or is lost during transit, please contact us within 48 hours of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Delivery Delays
While we strive to deliver all orders on time, Click Basket is not responsible for delays caused by courier services, customs inspections, natural disasters, or other events beyond our control.
Contact Information
Business Name: Click Basket
Address: 49153, Lugano Building, Khalidiya, Abu Dhabi, United Arab Emirates
Phone: +971 54 995 9389
Email: clickbasketsupport@gmail.com
If you have any questions regarding shipping or your order, please contact our support team using the details above.