Shipping policy
Shipping Policy – Click Basket
Trade Name: Click Basket
Phone Number: +971 589 665 177
Email: clickbasketonline@gmail.com
Address: Al Almas Street, Al Ain AZ, United Arab Emirates
1. Shipping Coverage
Click Basket currently delivers orders across the United Arab Emirates (UAE), including major cities and surrounding areas.
2. Delivery Time
-
Standard Delivery: 1–3 business days within the UAE
-
Delivery times may vary depending on location, weather conditions, public holidays, or unforeseen circumstances.
3. Shipping Charges
-
Shipping charges (if applicable) will be clearly displayed at checkout before order confirmation.
-
Any free shipping offers will be mentioned on the website or promotional pages.
4. Order Processing
-
Orders are processed within 24 hours after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
5. Cash on Delivery (COD)
-
Cash on Delivery (COD) is available in selected areas across the UAE.
-
Customers are requested to keep the exact amount ready at the time of delivery.
6. Delivery Attempts
-
Our delivery partner will attempt delivery up to two times.
-
If the customer is unavailable, the order may be canceled or rescheduled based on availability.
7. Incorrect Address or Contact Details
-
Customers are responsible for providing accurate delivery details.
-
Click Basket is not responsible for delays or non-delivery due to incorrect or incomplete address information.
8. Damaged or Missing Items
-
If you receive a damaged product or missing item, please contact us within 24 hours of delivery at clickbasketonline@gmail.com or call +971 589 665 177.
-
Claims reported after this period may not be accepted.
9. Contact Us
For any shipping-related questions or concerns, please contact us:
📧 Email: clickbasketonline@gmail.com
📞 Phone: +971 589 665 177